(BOTTOM = Best of Tracking Talent on Metrics,
Transforming Organizational Performance)

2 Day Workshop
by Claudia Cadena - Malaysia

July 25-26, 2018 in Santika Premiere Hotel – Slipi Jakarta



The current VUCA (Volatile, Uncertain, Complex, Ambiguous) business environment, combined with the technological developments brought about by the I.R. 4.0 and the presence of an ever changing and dynamic multi-generational workforce, demand more than ever that organizations adopt a rigorous, disciplined and practical approach towards measuring business and employee performance.

The traditional performance management systems have failed to bring about tangible and sustainable value. They mostly focus on reviewing past achievements and having intermittent and restricted feedback conversations between managers and employees. These conversationsin most cases are not conducted within the context ofstrategic analysis of the business situation, and the identification of timely corrective measures that may directly impact the organization’s and employees’ ability to achieve desired business results.

This course intends to provide participants with fresh perspectives and latest trends on how successful organizations are approaching and transforming the way they measure performance at organizational and individual level, with the ultimate objective of being able to not only achieve, but exceed desired business outcomes.


Objectives :

By the end of the programme, participants will be able to:

  1. Understand the fundamental reasons behind the failure of traditional performance management systems in supporting organizations to achieve business results
  2. Build a business case for change that will enable them to propose improvements to their organizations’ own performance management system
  3. Put together a plan of action on how transform the way their organizations manage performance
  4. Support managers in improving their performance conversations through the coaching methodology

Program Cost :

  1. Cost is IDR 5,500,000 per person.

Early Birds :

  1. 10% discount for Payment before July 14, 2018


  1. Participants will enhance their strategic perspective and understanding of performance measurement and management
  2. Participants will be able to have robust conversations with business leaders regarding the alternative ways to measure and manage organizational and individual performance
  3. Participants will have a structured methodology to support managers and employees in having more productive performance conversations.

Target Audience

  1. Chief Human Capital Management Officers / HR Directors / HR Managers
  2. HR Business Partners
  3. Heads of Talent Management
  4. Heads of Performance Management
  5. Business leaders
  6. Organizational Transformation leaders

Date & Venue

This workshop will be conducted on July 25-26, 2018 in Santika Premiere Hotel – Slipi Jakarta


Day 1. Wednesday, July 25, 2018

  1. Current practices
  • Strategic alignment of metrics and measurements
  • The performance management cycle
  • The conversations
  • Documentation
  1. Latest trends
  • Context and flexibility
  • Continuous coaching conversations
  • Simplification of documentation
  • Digital integration
  1. Transforming theorganizational performance model
  • Building the business case for change
  • Obtaining stakeholder buy-in and support
  • Defining and refining performance measures and metrics
  • Enhancing managers’ coaching capabilities
  1. Transformation Case Study
  • The current organizational situation
  • The challenges
  • The expected and required changes

    Day 2. Thursday, July 26, 2018
  • Case study discussion
    • Brainstorming sessions on how to define what needs to be changed, how it should be changed and resources required
    • Deployment of the transformation management methodology to introduced the required changes
    • Identification of opportunities and challenges that need to be managed while undertaking a transformational project of this nature



    Claudia Cadena
    is the Founder and Principal Consultant of Thread Advisory, a company incorporated in Malaysia focusing on Strategic Human Capital Management consulting, and former Chief Human Resources Officer Malaysia Airlines – Malaysia. She has over 25 years of strategic, operational and consulting experience in human capital management. In addition to her corporate HR roles, she has been a member of Organizational Executive Committees, care-taker CEO for a Training Academy and a Board member.

    Her areas of expertise are organizational transformation and culture, talent and performance management, change / transition management, employee engagement and communication. These technical skills are supported with her strong programme / project and stakeholder management capabilities.

    She is a lawyer (Universidad de los Andes - Colombia) and has a Master in Industrial Relations and Human Capital Management from London School of Economics. She is a member of Malaysian Institute of Human Resources Management and is pursuing a professional certification course to become an ICF (International Coaching Federation) certified global business coach.