The current VUCA (Volatile, Uncertain, Complex, Ambiguous) business environment, combined with the technological developments brought about by the I.R. 4.0 and the presence of an ever changing and dynamic multi-generational workforce, demand more than ever that organizations adopt a rigorous, disciplined and practical approach towards measuring business and employee performance.
The traditional performance management systems have failed to bring about tangible and sustainable value. They mostly focus on reviewing past achievements and having intermittent and restricted feedback conversations between managers and employees. These conversationsin most cases are not conducted within the context ofstrategic analysis of the business situation, and the identification of timely corrective measures that may directly impact the organization’s and employees’ ability to achieve desired business results.
This course intends to provide participants with fresh perspectives and latest trends on how successful organizations are approaching and transforming the way they measure performance at organizational and individual level, with the ultimate objective of being able to not only achieve, but exceed desired business outcomes.
This workshop will be conducted on July 25-26, 2018 in Santika Premiere Hotel – Slipi Jakarta
Claudia Cadena is the Founder and Principal Consultant of Thread Advisory, a company incorporated in Malaysia focusing on Strategic Human Capital Management consulting, and former Chief Human Resources Officer Malaysia Airlines – Malaysia. She has over 25 years of strategic, operational and consulting experience in human capital management. In addition to her corporate HR roles, she has been a member of Organizational Executive Committees, care-taker CEO for a Training Academy and a Board member.
Her areas of expertise are organizational transformation and culture, talent and performance management, change / transition management, employee engagement and communication. These technical skills are supported with her strong programme / project and stakeholder management capabilities.
She is a lawyer (Universidad de los Andes - Colombia) and has a Master in Industrial Relations and Human Capital Management from London School of Economics. She is a member of Malaysian Institute of Human Resources Management and is pursuing a professional certification course to become an ICF (International Coaching Federation) certified global business coach.